Employee activity

Employee activity shows who on your team is signed in right now, which screen each person is on, and the last things they did. The list updates by itself, without reloading the page. It shows the present moment. It is not a report on the past.

Where to find it: Analytics → Analytics → Employee activity

When you'll use it

• Checking who is at work before you call someone or give them a task.
• Seeing what a colleague is working on at the moment.
• Keeping an eye on a few people during the day, for example a new starter.
• Finding out when someone who is not signed in was last active.

Key concepts

• Online — the person is signed in to Complaia at this moment. Offline — they are not.
• Card — one person. Someone signed in on two devices still has one card. Its status line says how many devices, for example Online · on 2 devices.
• Now — the Complaia screen the person used most recently, and the other screens they have open.
• Recent actions — the person's last three recorded actions from the past 30 days. They come from the Event log.
• Pinned — a card you fixed to the top of the list. Pins are kept in your browser only. Other people do not see them, and on another computer you start with none.

The screen

📷 Screenshot to add: Employee activity with the filter bar and two cards, one of them pinned, showing the Now and Recent actions sections

The bar at the top

Control	What it does
Search for a person…	Finds people by name, e-mail address or role name. Accents and capital letters do not matter.
Role	Shows only people with the roles you tick.
Online / Everyone	Online shows only people who are signed in. Everyone adds people who are not. Each option shows how many people it covers.

The cards come in this order: pinned people first, then people who are online, then (with Everyone) people who are offline. Within each group the order is alphabetical. More cards load as you scroll. Load more at the bottom does the same.

Each card shows:

• Who — the initials, the name and the role badge. Point at the name to see the e-mail address. Under the name is the status line: Online, or Offline · last seen with how long ago.

• Now — only for a person who is online:

  • the screen they used most recently, with how long ago, for example Edit: Orders or Details: Products;
  • under Also open, the other screens they have open. When there are many, the rest are summed up as and … more.

  A person who is online but has no screen open shows No active tabs.

• Recent actions — see below.

• This person's log — a link at the bottom of the card. It opens the Event log filtered to that person. You see it only if you have the Event log: View permission.

Recent actions

Each line is one recorded action. It shows:

• the time (today's actions show the hour, older ones a short date);
• a sentence that describes the action;
• the module, and the number of fields changed, if any.

Click a line to open the same details as in the Event log: what changed, with the value before and after. New actions appear on the card as they happen.

Common tasks

See who is working now

1. Go to Analytics → Analytics → Employee activity.
2. Check that Online is selected. The number next to it is how many people are signed in.
3. Read the cards. Now on each card tells you what that person has open.

Find one person

1. Type the name in Search for a person….
2. If the note Matching people who are offline: … appears, click Show offline.

For a person who is offline, the status line tells you when they were last seen.

Keep someone at the top

1. On the person's card, click the pin button. Its tooltip reads Pin to top.
2. The card moves to the top and stays there, even when the person signs out.
3. To release it, click the same button again (Unpin).

You can pin up to 50 people.

See what someone has just done

1. Find the person's card.
2. Under Recent actions, click a line to see what was changed.
3. For the full history, click This person's log.

Show only one team

1. Open Role and tick one or more roles.
2. To show everyone again, untick the roles.

When it doesn't work

What you see	Why	What to do
Employee activity is not in your menu	Your role does not have the Analytics: activity (read) permission.	Ask whoever manages roles.
No active users — Nobody is currently logged in to the system	Nobody is online, and Online is selected.	Click Show offline, or choose Everyone.
Nobody matches the filters	The search text or the role filter excludes everyone.	Click Clear filters, or change the search.
A colleague you know is at work is missing	They are not signed in to Complaia, or a filter hides them.	Choose Everyone and clear the filters.
There is no This person's log link	You do not have the Event log: View permission.	Ask for it if you need the full history.
No recorded actions	The person has done nothing recorded in the past 30 days.	Nothing to fix.
Your pinned cards are gone	Pins are kept in the browser. Another browser or computer, or cleared browser data, starts without them.	Pin the people again.
Failed to load activity	The data could not be fetched.	Click Refresh in the header.

Permissions

To do this	You need
Open Employee activity	Analytics: activity (read)
Use This person's log	Event log: View as well

Of the roles that come with the workspace, the Owner, Administrator and Accountant can open this screen. The Owner and Administrator can also open the Event log.

Give this permission with care

This screen shows every user's name and e-mail address, what they have open and what they just did. Treat it like the Event log: it is for the people who coordinate work, not for everyone.

Related

• Event log — the full, searchable history behind Recent actions
• Order analytics — the numbers side of Analytics
• Users — the accounts shown on the cards
• Roles & permissions — where the two permissions are granted